Privacy Statement

Introduction

RegattaStream is committed to protecting your privacy and safeguarding your personal information. This Privacy Statement explains how we collect, use, disclose, and protect information gathered through our AI-powered rowing race streaming platform, including our website, mobile applications, live streaming services, and community features.

By using RegattaStream services, you agree to the collection and use of information in accordance with this policy. We understand the importance of protecting viewer data, athlete information, and user-generated content, and we implement comprehensive safeguards to ensure your data remains secure and private.

Information We Collect

Account and Profile Information

When you create an account with RegattaStream, we collect:

• Name, email address, and contact information
• Username, password, and account preferences
• Profile photo and biographical information (for athlete profiles)
• Team or club affiliations, rowing experience, and competition history
• Payment and billing information (processed securely through third-party providers)
• Subscription preferences and notification settings

Viewing and Engagement Data

To provide personalized recommendations and improve our services, we collect:

• Viewing history including races watched, watch duration, and completion rates
• Search queries, browsing patterns, and content preferences
• Interaction with AI-generated analysis and commentary features
• Favorite athletes, teams, and regattas
• Video quality settings and playback preferences
• Time spent on different features and sections of the platform

User-Generated Content

When you participate in our community features, we collect:

• Comments, reviews, and reactions to race content
• Race highlights, clips, or videos you share or upload
• Messages sent through platform messaging features
• Social media shares and interactions originating from our platform
• Photos, athlete statistics, or race information you contribute

Performance and Race Data

For athletes and event participants, we may collect:

• Race results, split times, and finishing positions
• Performance statistics and historical race data
• Video footage from races where you participate
• Team composition and crew information
• Publicly available competition records and rankings

Technical and Device Information

We automatically collect certain technical information:

• Device type, operating system, and browser information
• IP address, general location information, and time zone
• Network connection type and internet service provider
• Streaming quality metrics, buffering events, and playback errors
• Cookies, web beacons, and similar tracking technologies
• Referral sources and click-through data

Event Organizer and Broadcasting Data

For event organizers and broadcasters, we collect:

• Organization details, contact information, and administrative credentials
• Event schedules, race lineups, and participant information
• Broadcasting equipment details and streaming configurations
• Viewership analytics and engagement metrics for your events
• Financial information for revenue sharing and payment processing

How We Use Your Information

Providing and Improving Services

We use your information to:

• Deliver live and on-demand video streaming of rowing races
• Generate AI-powered race analysis, commentary, and performance insights
• Provide personalized content recommendations based on viewing history
• Maintain and manage your account, subscriptions, and preferences
• Process payments and manage billing for premium subscriptions
• Optimize streaming quality and reduce buffering based on network conditions
• Troubleshoot technical issues and improve platform performance

AI and Machine Learning

We use AI and machine learning technologies to:

• Automatically generate race commentary and statistical analysis
• Identify athletes, boats, and key moments in race footage
• Create highlight reels and important race segments
• Predict race outcomes and provide real-time performance metrics
• Improve content discovery and recommendation algorithms
• Moderate user-generated content for community safety

Communication and Marketing

We use contact information to:

• Send notifications about upcoming races, events, and live streams
• Provide account updates, service announcements, and technical notices
• Deliver personalized recommendations and featured content
• Respond to customer support inquiries and feedback
• Send promotional offers and marketing communications (with opt-out available)
• Conduct surveys and gather user feedback

Analytics and Research

We use aggregated, anonymized data to:

• Analyze viewership trends and content performance
• Understand user behavior patterns and platform engagement
• Improve our AI algorithms and streaming technology
• Generate industry insights and rowing community statistics
• Develop new features and enhance user experience

Data Sharing and Disclosure

Public Information

Certain information is publicly visible on RegattaStream, including race results, athlete profiles (when public), team statistics, user comments, and shared content. This information may be viewed by anyone accessing the platform and may be indexed by search engines.

Event Organizers and Broadcasters

We share aggregated viewership data and engagement metrics with event organizers and broadcasters whose content appears on our platform. This helps them understand audience reach and improve future events. Individual viewer identities are not disclosed.

Service Providers and Partners

We work with trusted third-party providers who assist with:

• Video hosting and content delivery networks (CDNs)
• Cloud infrastructure and data storage services
• Payment processing (PCI-DSS compliant processors)
• Email delivery and communication services
• Analytics and performance monitoring
• Customer support and help desk platforms

These providers are contractually obligated to use your information only for the services they provide to us and must maintain appropriate security measures.

Social Media Integration

When you share content from RegattaStream to social media platforms or connect your social media accounts, information may be shared with those platforms according to your authorization and their privacy policies. We recommend reviewing the privacy policies of any social media services you connect to RegattaStream.

Legal Requirements and Protection

We may disclose your information when required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to valid government requests or court orders
• Protect the rights, property, or safety of RegattaStream, our users, or others
• Prevent fraud, security threats, or illegal activities
• Enforce our Terms of Use and other agreements

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• End-to-end encryption for data transmission using industry-standard TLS protocols
• Encryption at rest for stored user data and payment information
• Secure video streaming with digital rights management (DRM) technology
• Regular security audits and penetration testing
• Multi-factor authentication options for account access
• Access controls limiting employee and contractor access to personal data
• Secure backup systems with geographically distributed redundancy
• Automated monitoring for suspicious activity and security threats
• Incident response procedures and breach notification protocols

While we strive to protect your information using industry best practices, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but remain committed to continuous improvement of our security infrastructure.

Your Privacy Rights

Access and Portability

You have the right to access your personal information and receive a copy of your data in a structured, commonly used format. You can download your viewing history, account information, and user-generated content directly through your account settings or by contacting our support team.

Correction and Updates

You may update or correct your account information, profile details, and preferences at any time through your account settings. If you need assistance updating certain information, please contact us.

Deletion and Account Closure

You have the right to request deletion of your personal information and closure of your account. Upon account deletion, we will remove your personal data from active systems within 30 days. Some information may be retained in backup systems for up to 90 days for security and legal compliance purposes. Content you posted publicly (such as comments or race results) may remain visible but will be disassociated from your account. Aggregated, anonymized data may be retained for analytics and platform improvement.

Viewing History and Recommendations

You can clear your viewing history at any time through your account settings. This will reset personalized recommendations but will not affect your subscription or access to content.

Marketing Communications

You may opt out of promotional emails and marketing communications at any time by clicking the unsubscribe link in emails or adjusting your notification preferences in account settings. You will continue to receive essential service-related communications (such as subscription confirmations and account security notices) regardless of marketing preferences.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information. RegattaStream does not sell personal information. To exercise your CCPA rights, please contact us using the information provided below.

European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to access, rectification, erasure, data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority. Our lawful basis for processing your data includes consent, contract performance, and legitimate interests in providing and improving our services.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Statement. Specific retention periods include:

• Active account data: Retained while your account is active and for 30 days after account closure
• Viewing history and preferences: Retained for the duration of your subscription plus 12 months
• Payment records: Retained for 7 years for tax and accounting purposes
• Customer support communications: Retained for 3 years
• Public content (comments, race results): Retained indefinitely but disassociated from deleted accounts
• Aggregated, anonymized analytics data: Retained indefinitely

We may retain certain information longer if required by law or necessary to resolve disputes and enforce our agreements.

Children's Privacy

RegattaStream services are designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 without parental consent. For users between 13 and 18, we recommend parental involvement in account setup and monitoring. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Young athletes whose images or race results appear in our content are considered participants in public sporting events, and such information is handled in accordance with applicable sports broadcasting and media regulations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our servers are located. These countries may have data protection laws different from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses and other mechanisms approved by relevant authorities, to ensure your information receives adequate protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain user sessions, remember preferences, analyze platform usage, optimize streaming performance, and improve user experience. You can control cookie settings through your browser preferences. Disabling certain cookies may limit platform functionality, particularly video playback features.

Types of cookies we use:

• Essential cookies: Required for authentication, video playback, and basic platform functionality
• Performance cookies: Monitor streaming quality, buffer rates, and technical performance
• Functional cookies: Remember your preferences, viewing settings, and personalization options
• Analytics cookies: Provide insights into viewing patterns, content popularity, and engagement
• Advertising cookies: Deliver relevant advertisements (for free account users)

Advertising and Third-Party Content

Free account users may see advertisements on RegattaStream. We work with advertising partners who may use cookies and similar technologies to deliver relevant ads based on your interests and viewing behavior. You can opt out of personalized advertising through your account settings or through industry opt-out tools such as the Digital Advertising Alliance's opt-out page.

Premium subscription users enjoy an ad-free viewing experience with no advertising related tracking.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by email, through the Services, or by posting a notice on our platform at least 30 days before the changes take effect. Your continued use of RegattaStream after changes become effective constitutes acceptance of the updated Privacy Statement.

The effective date at the top of this statement indicates when it was last revised. We encourage you to review this Privacy Statement periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us:

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please indicate the nature of your concern in your initial communication.

Thank you for trusting RegattaStream with your viewing experience and personal information.